Frequently Asked Questions
Everything you need to know about shopping with SEW-shop
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the domestic region.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, we only ship within the continental United States. We are working on expanding our logistics to support international customers in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Many of our products come with a manufacturer's warranty. Please check the specific product page or contact our support team for detailed warranty information on your purchase.